At Thermie, your peace of mind is our priority. We provide tracking on all orders and we'll keep you up to date via email when your order has been posted. We are just as excited for you to receive your Thermie as you are!
We provide tracked shipping for free with all orders.
Please allow 1-2 business days for us to pack, process and ship off your order.
You can expect your order within 4-9 business days once orders are processed. As your package will be crossing borders and flying across the ocean, please understand that it may take some time and rest assured that it is on its way.
During the peak of the Christmas season, shipping times may be delayed by up to one week. If buying your Thermie products as a Christmas gift, please ensure you leave plenty of time for arrival.
Once your order has left our warehouse, it is in the hands of the delivery company that handles international orders. We are not able to give you updates on the status of your order if there are delays. However, you can comfortably stay up to date with your order's location here.